The problem

We strive to deliver the best possible service to our clients, a service that is personal, friendly and flexible. That often means face-to-face meetings outside of our offices with unknown individuals, and we wanted to be sure we were providing a simple but effective way for our staff to feel protected and safe at all times.

The solution

We opted for Pick Protection’s PG Smart App, which provides a really ingenious way for us to ensure our staff’s whereabouts are known and traceable, no matter where they are. In particular, the ‘time at risk’ feature is simple to use and can be set in seconds before every on-site visit. This provides reassurance that should any safety issues arise, help is only seconds away.

The outcome

It’s very reassuring to know that there is 24/7 support available, particularly during quieter times or when someone is working alone in the office. The system is so simple to use, and on a daily basis gives staff more self-confidence and reassurance, even when visiting external locations.