12 Jun 5 Tips to Increase the use of Lone Worker Solutions
An old maxim is; ‘if it’s not managed it won’t happen’. So how can management make sure a lone worker solution is used? Here are 5 tips to increase the use of lone worker solutions in your organisation.
Gain employee buy-in
You can gain employee buy-in through their involvement in the process. While consultation is legally required, it also makes sense to involve employees, or at least some of them, from the start. After all, who knows their vulnerability better than the lone worker?
Implement a training programme
Having decided on whatever measures are to be included in your solution, the employees need to know what they are and how they are to be used. There is only one way of doing this; a comprehensive and ongoing training programme. This should be spread throughout the year and also make provision for new team members.
Champion Your Lone Worker Solutions
If you are enthusiastic about the measures included in the solution, then others will also be enthused. Remember that there may be a joint effort in putting it together but ultimately, if you are the responsible manager, it is your solution.
Supervise and Monitor
This is where the real management comes in. Having useful information is the most important aspect. It enables managers to spot problems before they get out of hand and then do something about it. Decide what are the most important indicators for you and then make deductions and decisions based on real information.
If you are employing a lone worker solutions provider, they should be the best source of information through regular reports on, e.g. usage, incidents, or who is not following the protection measures.
Supervising and monitoring your lone workers will make sure they keep their procedures at the front of their minds. Regular reminders c
Feedback and Updating
Analysis of reports and talking to your lone workers will give useful feedback which should be used to modify and update procedures and training with the benefit of experience.
If you’d like any more information on how to improve the use of lone worker solutions in your organisation, feel free to contact us.
Written by Patrick Dealtry